This error occurs when there is a mixed Office 2003/2007 enviroment on a PC. I.e. Office 2003 is installed then Visio 2007 is added later.
To resolve this you need to browse to C:\Program Files\Microsoft Office\Office12\
and delete OWSSUPP.DLL
After this run the Microsoft Office Diagnostics from;
Start > All Programs > Microsoft Office > Office Tools.
This will repair and register the .dll
In Lieu of this a work around is to right click the hyperlink and chose "open in a new window"
Wednesday, 5 August 2009
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