Wednesday 5 August 2009

IE / SharePoint crashes when opening files from hyperlinks

This error occurs when there is a mixed Office 2003/2007 enviroment on a PC. I.e. Office 2003 is installed then Visio 2007 is added later.

To resolve this you need to browse to C:\Program Files\Microsoft Office\Office12\

and delete OWSSUPP.DLL

After this run the Microsoft Office Diagnostics from;

Start > All Programs > Microsoft Office > Office Tools.

This will repair and register the .dll


In Lieu of this a work around is to right click the hyperlink and chose "open in a new window"

Monday 27 July 2009

Removing Duplicate PCs from SCCM 2007

This Problem occurs when you deploy new PCs using Ghost images that already contain an SCCM Client, without Sysprepping them first.

This Process will allow you to remove any duplicate IDs from your SCCM enviroment.

1. Assuming you will be doing this to the Client PC remotely...

Kill the ccmexec process using PS tools process killer ( http://technet.microsoft.com/en-us/sysinternals/bb896649.aspx) ;
"pskill.exe -t file://PCNAME/ ccmexec.exe"

Alternativley if you are logged on to the PC, simply kill the process from Task Manager.

2. Remove the SCCM Client;
e.g C:\WINDOWS\system32\ccmsetup\ccmsetup.exe /uninstall

3. Delete client config file;
e.g C:\Windows\smscfg.ini

4. Delete the following registry keys;
HKLM/Software/Microsoft/CCM
HKLM/Software/Microsoft/SMS
HKLM/Software/Microsoft/System Certificates/SMS

5. Remove the machine entry from SCCM database.

Depending on your client discovery settings the entry should re-appear soon enough with no client installed, then a new client installation, with completely new GUID and H/W IDs should soon follow.